After engaging in a big LED project throughout town with more than 9,000 light points to maintain, Bourg-en-Bresse found the maintenance of LED lighting a big challenge. But the unique innovation, Philips Service tag has been proven to be a solution to this. It has been serving as a knowledge database, supporting installers in their daily operations. During the pilot, all possible use cases were tested by the installers from Bourg-en-Bresse town. Since then, the application has been getting positive feedback and has really proven its value.
“The greatest value of the Philips Service tag is,” says Mourgues, “that it enables us to save precious time and avoid human errors. Installers are waiting for the launch and are eager to start using the app in their daily tasks.”