Second, we empower cities with connected operations. Connected operations ensure that access to the lighting network is available anytime, anywhere. Rather than supplanting existing processes, connectivity becomes part of how city departments get work done for their citizens. Better apps for technicians in the field streamline workflows. Centralized control of light levels optimizes scheduling. Over time, city managers can combine data and expert knowledge derived from city operations with other sources of information for new insight and informed decision-making.