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Philips Warranty

Philips guarantee with the best quality  


3 years for LED products & 1 year for Non LED products

With the range of products:


Philips provides the warranty for all of the products range with LED and Non LED technology.
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Panduan rencana Pencahayaan Philips 
How to return your lamp

You can easily return your Philips lamp, if only there is manufacturing defect*

 

Product with manufacturing defect if:

  • The lights off during the warranty period
  • The lights flicker when it turns on
  • The lights on partially
  • Fitting or bulb problem"

Not considered as manufacturing defect:

 

  • Broken
  • Wet
  • Dents
  • Warranty period is expired
  • Installation/application mistake
  • Up/down (unstable) voltage
  • Grounding problem"

Requirement for Product Return:

 

  • Purchase evidence (receipt)
  • Production code according to warranty period
  • Manufacturing defect product
  • Product is still on warranty period
  • The use of the product based on the product specification
  • Production code is visible on the product"